Customer support
We are here when something blocks your team. Start with the topics below or reach out directly.
Best for non-urgent questions and account changes.
In-app chat
Available on Growth and Scale during business hours (EU).
Open the app and use Help → Chat when you are logged in.
Frequently asked questions
How do I reset my password?
Use the Forgot password link on the sign-in page. You will receive an email with steps to set a new password.
Where is my data hosted?
Deployments are optimized for Vercel and compatible cloud regions. Enterprise customers can discuss region and data residency with our team.
Can I invite customers to a portal?
Yes. Growth and Scale plans include customer-facing portal capabilities so clients can track relevant work without seeing internal operations.
Do you offer onboarding or training?
Growth includes priority chat; Scale includes dedicated success planning. We can tailor onboarding to your rollout size.
Still stuck?
Tell us what you were trying to do and what happened — screenshots help. We typically respond within one business day on Starter, faster on Growth and Scale.
Email support